Business event
Order placed, login requested, lead captured or support update created.
Understand the message lifecycle before implementation and confirm exact production details during onboarding.
Talk to a Solutions ExpertExplore production-grade request shapes for WhatsApp Business Platform, Priority OTP routes, Voice IVR calls, and secure HMAC webhook verification across your tech stack.
curl -X POST https://api.qsura.com/v1/whatsapp/messages \
-H "Authorization: Bearer YOUR_API_KEY" \
-H "Content-Type: application/json" \
-d '{
"to": "+919876543210",
"template": {
"name": "order_confirmation_v2",
"language": "en_US",
"components": [
{
"type": "body",
"parameters": [
{ "type": "text", "text": "Arjun" },
{ "type": "text", "text": "#QS-98241" }
]
}
]
}
}'
Strong CPaaS developer pages show where the message starts, what gets approved, where it routes and how status comes back.
Order placed, login requested, lead captured or support update created.
Approved content structure and primary channel are selected.
Qsura onboarding confirms the exact production route and credentials.
Delivery, failure, read or reply context returns to the business system.
These are implementation concepts to prepare internally before Qsura confirms production details.
Keep credentials server-side and never expose API keys in browser code.
Plan signature verification, source validation and replay protection before production traffic.
Store message and event identifiers so retries do not create duplicate business actions.
Map accepted, delivered, failed and fallback outcomes to the original business event.
Define retry windows, timeout handling and internal alerting for critical flows.
Send only the customer and template data needed for the communication workflow.
Bring the business event, channel, template and callback requirements.